Xennox Diamonds, an iconic Brisbane jeweler, has been writing its family business story for over 48 years. Founded in 1976 by Wolfgang Schwantes, the vision was to bring the world's finest jewellery to Brisbane, specialising in handmade diamond engagement and wedding rings. Today, the Xennox brand stands tall, a testament to Wolfgang's unwavering commitment.
Continuing the legacy, Wolfgang's son, Karl, inherited his father's deep love for jewellery. With Karl's leadership, Xennox Diamonds has flourished, becoming one of Australia's most sought-after jewellery destinations.
Throughout the journey, the essence of family has remained ingrained in every facet of the business. With a dedicated team of experts, Xennox Diamonds provides personalised service and unrivaled craftsmanship.
As they look ahead, Xennox Diamonds embraces innovation, always seeking to remain at the forefront of the industry. Having many years of experience in surprising and delighting his clients with stunning engagement and wedding rings, which sees Xennox with over 1300 x 5 Star Google Reviews, Karl saw an opportunity in 2020 to begin sharing his love of customer journey experiences with other small business owners.
Notably in 2020, Karl won the national award for the best customer experience in the My Business Awards 2020. In June 2020, Karl founded The Reputable Academy, a business dedicated to not only helping business owners craft their own remarkable client experiences, but to turn their testimonials into SEO powered Google Reviews so they win new clients from their reviews without spending a dollar on ads.
As they gaze ahead, they envision a bright future for their family business, with the prospect of a third generation carrying on the flame of passion and innovation. With their own children growing alongside the business, they look forward to creating not just exquisite jewelry but also timeless connections that transcend generations.
Share the QLD events page with your family and colleagues - spread the word.
